Your Rights When Dealing with Debt Collectors

Federal and state laws protect you from unfair debt collection practices. Learn what collectors can and cannot do, how to dispute debts, and where to file complaints.

Your Key Rights at a Glance

Right to Validation

Collectors must send written notice of the debt within 5 days of first contact. You have 30 days to dispute it.

Protection from Harassment

No calls before 8 a.m. or after 9 p.m. No threats, profanity, or repeated calls intended to harass.

Right to Stop Contact

Send a written request to cease contact and the collector must stop, except to notify you of specific actions.

Right to Sue

You can sue a collector who violates the FDCPA in state or federal court within one year of the violation.

Consumer Rights Articles

Need Help with a Debt Collector?

If you believe a debt collector has violated your rights, you can file a complaint with the Consumer Financial Protection Bureau (CFPB) or your state attorney general. You can also consult with a consumer rights attorney, many of whom offer free initial consultations.

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