Accessibility Statement | CollectionAgencies.com

Our Commitment

CollectionAgencies.com is committed to ensuring digital accessibility for people of all abilities. We believe that access to information about debt collection rights, processes, and services is important for everyone, and we strive to provide an inclusive experience for all visitors.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines explain how to make web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

Accessibility Features

We have implemented the following measures to support accessibility:

Semantic HTML Structure

We use proper heading hierarchy, landmark regions, and semantic HTML elements to ensure screen readers and assistive technologies can interpret page structure correctly.

Keyboard Navigation

All interactive elements are accessible via keyboard navigation. Focus indicators are visible to help keyboard users track their position on the page.

Color Contrast

Text and interactive elements meet WCAG 2.1 AA contrast ratio requirements (at least 4.5:1 for normal text and 3:1 for large text) to ensure readability for users with low vision or color vision deficiencies.

Alternative Text

Images include descriptive alternative text. Decorative images are marked with appropriate ARIA attributes so they are ignored by screen readers.

Responsive Design

The site is designed to work across different screen sizes and zoom levels. Content reflows properly at up to 400% zoom without horizontal scrolling.

Clear Language

We write in plain language and explain legal and industry terminology when it is used. This supports users with cognitive disabilities and those for whom English is a second language.

Known Limitations

While we strive to meet WCAG 2.1 AA standards across the entire site, some areas may have limitations:

Some older content may not yet meet all accessibility standards. We are actively reviewing and updating this content.
Third-party content embedded on the site (such as analytics scripts) may not be fully accessible. We work with vendors who prioritize accessibility.
Interactive tools and calculators are being tested with assistive technologies and may receive updates to improve their accessibility.

Feedback & Contact

We welcome feedback on the accessibility of CollectionAgencies.com. If you encounter any accessibility barriers or have suggestions for improvement, please let us know. We take accessibility feedback seriously and will work to address issues promptly.

Report an Accessibility Issue

When reporting an issue, it is helpful to include:

The URL of the page where you encountered the issue
A description of the problem
The browser and assistive technology you were using

Standards & Guidelines

This accessibility statement was prepared based on the Web Content Accessibility Guidelines (WCAG) 2.1, published by the World Wide Web Consortium (W3C). We also reference the WAI-ARIA specification for dynamic content and interactive components.